{"id":219,"date":"2026-07-12T21:24:19","date_gmt":"2026-07-12T21:24:19","guid":{"rendered":"http:\/\/yanhaltey.com\/faq-2\/"},"modified":"2026-07-12T21:24:19","modified_gmt":"2026-07-12T21:24:19","slug":"faq","status":"publish","type":"page","link":"http:\/\/yanhaltey.com\/en\/faq\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"<style>.skip-to-content{position:absolute;left:-9999px;top:0;z-index:9999;background:var(--accent,#e6008a);color:#fff;padding:10px 16px;border-radius:0 0 8px 0;font-family:var(--mono,monospace);font-size:13px;text-decoration:none}.skip-to-content:focus{left:0}<\/style>\n\n<section class=\"hero legal-hero\" id=\"main\"><div class=\"wrap\"><p class=\"eyebrow\">Help<\/p><h1>Frequently asked questions<\/h1><p class=\"lead center\">The formulas, the timelines, the process. Clear answers, no detours. Another question? The first conversation is made for exactly that.<\/p><\/div><\/section>\r\n<section><div class=\"wrap\"><div class=\"faq\">\r\n\r\n  <h2 class=\"faq-cat\">The formulas<\/h2>\r\n  <details class=\"qa\"><summary>Which formula to choose: Self-Made, Turnkey or Odyssey?<span class=\"qa-ic\" aria-hidden=\"true\"><\/span><\/summary>\r\n    <div class=\"qa-a\"><p>We choose based on your intention, before any budget criterion. <b>Self-Made<\/b> is for those who want to move forward on their own, or who are still unsure about what to delegate: we pass on the method and guide you. <b>Turnkey<\/b> is for those who want a result quickly, assured quality, and everything taken care of, from positioning to launch. <b>Odyssey<\/b> is our high-end support, designed for larger projects, backed by greater means. In case of doubt, the first conversation is there precisely to decide together. The full comparison is on the <a href=\"\/en\/formulas\/\">Formulas<\/a> page.<\/p><\/div>\r\n  <\/details>\r\n  <details class=\"qa\"><summary>Are the offers set in stone?<span class=\"qa-ic\" aria-hidden=\"true\"><\/span><\/summary>\r\n    <div class=\"qa-a\"><p>No. Our formulas are baseline frameworks, designed to be adapted to your needs. We keep what serves your project and adjust the rest. The starting point is always your goals, before any imposed grid.<\/p><\/div>\r\n  <\/details>\r\n\r\n  <h2 class=\"faq-cat\">Prices and timelines<\/h2>\r\n  <details class=\"qa\"><summary>How much does creating a brand cost?<span class=\"qa-ic\" aria-hidden=\"true\"><\/span><\/summary>\r\n    <div class=\"qa-a\"><p>It depends on your project and its scope. The prices shown on the <a href=\"\/en\/formulas\/\">Formulas<\/a> page are adjustable base prices, ballpark figures to help you situate yourself. Self-Made in particular can stay very reasonable if you feel like learning and doing it yourself. The right amount, we frame together, no surprises.<\/p><\/div>\r\n  <\/details>\r\n  <details class=\"qa\"><summary>Do your prices include VAT?<span class=\"qa-ic\" aria-hidden=\"true\"><\/span><\/summary>\r\n    <div class=\"qa-a\"><p>Yes. The amounts shown are VAT included.<\/p><\/div>\r\n  <\/details>\r\n  <details class=\"qa\"><summary>How long until my brand is ready?<span class=\"qa-ic\" aria-hidden=\"true\"><\/span><\/summary>\r\n    <div class=\"qa-a\"><p>Count on around four months for a complete analysis, especially with Turnkey. We can go faster, and the pace depends above all on you: you take part in the decisions, it can be intensive, and that is also what sets us apart. In case of urgency, speeding up remains possible: we talk about it at the first conversation.<\/p><\/div>\r\n  <\/details>\r\n  <details class=\"qa\"><summary>And if the timeline isn&#8217;t met?<span class=\"qa-ic\" aria-hidden=\"true\"><\/span><\/summary>\r\n    <div class=\"qa-a\"><p>With Turnkey, the guarantee applies: as soon as your feedback reaches us on time, your brand is operational according to your deadlines; otherwise, we carry on at no extra cost until launch. For the rest, we plan to hold the schedule set together; should something unforeseen shift things, we discuss it with you to find the best solution.<\/p><\/div>\r\n  <\/details>\r\n  <details class=\"qa\"><summary>The \u00ab until the result \u00bb guarantee, what does it cover?<span class=\"qa-ic\" aria-hidden=\"true\"><\/span><\/summary>\r\n    <div class=\"qa-a\"><p>We keep going until you are satisfied, within the scope agreed in your quote: we adjust and rework at no extra cost. The precise terms are set out in your quote and our terms of use.<\/p><\/div>\r\n  <\/details>\r\n\r\n  <h2 class=\"faq-cat\">The first conversation and the process<\/h2>\r\n  <details class=\"qa\"><summary>What does the \u00ab First conversation \u00bb involve?<span class=\"qa-ic\" aria-hidden=\"true\"><\/span><\/summary>\r\n    <div class=\"qa-a\"><p>A first call of around 15 minutes, <b>complimentary and with no commitment<\/b>. We take stock of your project and answer your questions. Depending on your needs, we then look together at whether a longer appointment is worthwhile to go further.<\/p><\/div>\r\n  <\/details>\r\n  <details class=\"qa\"><summary>How does a project unfold?<span class=\"qa-ic\" aria-hidden=\"true\"><\/span><\/summary>\r\n    <div class=\"qa-a\"><p>All our projects begin with R\u00e9alisons support, our method for understanding your needs and laying the right foundations. It runs alongside everything else, from start to finish. What matters to us: pinpointing your real needs, and offering you only what is useful and what comes first.<\/p><\/div>\r\n  <\/details>\r\n  <details class=\"qa\"><summary>Do I already need a name, a logo, a clear idea?<span class=\"qa-ic\" aria-hidden=\"true\"><\/span><\/summary>\r\n    <div class=\"qa-a\"><p>You need at least to know what you expect from your project to get off to a good start. Idea still hazy? Come and talk. <a href=\"\/en\/universe\/#rejoindre\">Our events<\/a> and the <a href=\"https:\/\/lafabrique.club\" target=\"_blank\" rel=\"noopener\">La Fabrique<\/a> club bring together everyone with a project to build, and ideas take shape. If you have an idea and are looking for how to make it real, you are in the right place: we start with a first conversation.<\/p><\/div>\r\n  <\/details>\r\n\r\n  <h2 class=\"faq-cat\">Ownership and beyond<\/h2>\r\n  <details class=\"qa\"><summary>Who owns my brand once it is created?<span class=\"qa-ic\" aria-hidden=\"true\"><\/span><\/summary>\r\n    <div class=\"qa-a\"><p>You do. On delivery, you hold the files and the usage rights needed to run your brand. The precise terms are set out in your quote.<\/p><\/div>\r\n  <\/details>\r\n  <details class=\"qa\"><summary>Do you support me after the launch?<span class=\"qa-ic\" aria-hidden=\"true\"><\/span><\/summary>\r\n    <div class=\"qa-a\"><p>Yes. Beyond the launch, you can be supported over time with R\u00e9alisons: we steer, adjust and move forward at your side, according to your needs.<\/p><\/div>\r\n  <\/details>\r\n\r\n  <h2 class=\"faq-cat\">Practical<\/h2>\r\n  <details class=\"qa\"><summary>Do you work remotely or on site?<span class=\"qa-ic\" aria-hidden=\"true\"><\/span><\/summary>\r\n    <div class=\"qa-a\"><p>Our offices are in Lausanne, and we are happy to work remotely. Travel is possible depending on the services; it is then billed on top.<\/p><\/div>\r\n  <\/details>\r\n  <details class=\"qa\"><summary>What languages do you work in?<span class=\"qa-ic\" aria-hidden=\"true\"><\/span><\/summary>\r\n    <div class=\"qa-a\"><p>In French, German, English and Swiss German.<\/p><\/div>\r\n  <\/details>\r\n  <details class=\"qa\"><summary>How to get started?<span class=\"qa-ic\" aria-hidden=\"true\"><\/span><\/summary>\r\n    <div class=\"qa-a\"><p>The simplest way: book a <a href=\"\/en\/first-conversation\/\">first conversation<\/a>. We reply quickly.<\/p><\/div>\r\n  <\/details>\r\n\r\n<\/div><\/div><\/section>\r\n<section class=\"soft center finalcta\"><div class=\"wrap\">\r\n  <h2 class=\"section-head center\">A question left unanswered?<\/h2>\r\n  <p class=\"lede mt\">The first conversation is complimentary. We assess together, freely.<\/p>\r\n  <div class=\"cta-row center\"><a class=\"btn btn-solid\" href=\"\/en\/first-conversation\/\">First conversation <span class=\"arr\">&#8594;<\/span><\/a><\/div>\r\n  <p class=\"reassure\">Complimentary \u00b7 15 min \u00b7 no commitment \u00b7 quick reply<\/p>\r\n<\/div><\/section>\n","protected":false},"excerpt":{"rendered":"<p>HelpFrequently asked questionsThe formulas, the timelines, the process. Clear answers, no detours. Another question? The first conversation is made for exactly that. The formulas Which formula to choose: Self-Made, Turnkey or Odyssey? We choose based on your intention, before any budget criterion. Self-Made is for those who want to move forward on their own, or [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-219","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"http:\/\/yanhaltey.com\/en\/wp-json\/wp\/v2\/pages\/219","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/yanhaltey.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/yanhaltey.com\/en\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"http:\/\/yanhaltey.com\/en\/wp-json\/wp\/v2\/comments?post=219"}],"version-history":[{"count":0,"href":"http:\/\/yanhaltey.com\/en\/wp-json\/wp\/v2\/pages\/219\/revisions"}],"wp:attachment":[{"href":"http:\/\/yanhaltey.com\/en\/wp-json\/wp\/v2\/media?parent=219"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}